updated：August, 2023
This privacy statement only applies to the "Microhand Life" application services provided to you by Shenzhen Microhand Co., Ltd (here in after referred to as "us" or "Microhand"), including services such as device paring, and health data.
This privacy statement will help you understand the following:
We are well aware of the importance of personal information to you and will do our best to protect your personal information safe and reliable. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of least necessary, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will adopt corresponding security protection measures to protect your personal information in accordance with the mature security standards of the industry. Please read and understand this privacy statement carefully before using our products (or services).
1.1 Personal information refers to a variety of information that is recorded electronically or in other ways and can be used alone or in combination with other information to identify a specific natural person or reflect the activities of a specific natural person.
1.2 the "MicroHand life" application is used to record and analyze user health data. In order to provide health services, we also need to collect and use your personal information. The personal information mentioned in this statement includes device information, personal data and health data. We will only collect and use your personal information for the following purposes mentioned in this statement:
*Binding of eye mask equipment
In order to support the binding of your eye mask device and application, we may collect the identification information of your eye mask device, the identification information of your mobile phone device, the mobile phone model, the system version number, and the Bluetooth information of your eye mask.
*Personal data
Including account information, as well as your height, weight, gender and age, which can help to calculate data more accurately.
*Eye mask usage data
Including the analysis data calculated by the device location, sleep mode, travel mode, lunch break mode, cold compress mode, relaxation mode and user-defined mode, which are used to store and display for users.
1.3 In order to protect the rights of Microhand you or other Microhand customers, we will conduct risk control based on the information collected above to prevent fraud and other illegal activities. If you do not provide this type of information, we may not be able to provide you with the complete above services.
1.4 device permission call
Storage permissions: When you use the app, you need this permission to save personal data, motion tracks and other data. If you don't need such services, you can turn off this permission at any time, which will not affect the use of other services.
Location permissions: When you connect with Bluetooth, we need to apply to you and obtain the permission to confirm your current location. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.
Bluetooth permission: When you need to connect the eye mask device, we need to apply for and obtain the permission from you for Bluetooth connection. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.
Network permissions: When you need to log in, synchronize account information, and update the version, it will be used.
2.1 Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
2.2 Public disclosure
We will only publicly disclose your personal information under the following circumstances:
3.1 We will use industry-standard security protection measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in the statement, unless it is necessary to extend the retention period or is permitted by law.
3.2 The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical technology or management protection facilities are damaged, leading to unauthorized access, public disclosure, tampering or destruction of information, we will promptly inform you of the basic situation and possible impact of the security incident in accordance with the requirements of laws and regulations. The disposal measures that you have taken or will take, suggestions that you can independently prevent and reduce risks, and remedial measures for you, etc. We will promptly inform you of the relevant information of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will issue an announcement in a reasonable and effective way. At the same time, we will proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
4.1 You can go to“Me”>About>"Privacy Statement"> click "Do not agree with this privacy statement" to revoke authorization.
4.2 If you have further requirements for your data subject's rights or have any questions, comments or suggestions, you can contact us through the methods described in the "How to Contact Us" section of this statement and exercise your related rights.
4.3 To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request. We will reply as soon as possible.
4.4 For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as the case may be. We may reject requests that are unreasonably repeated, require excessive technical means (for example, the need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very unrealistic.
4.5 We will not be able to respond to your request in the following situations:
5.1 This app is for adults only. Without the consent of their parents or guardians, children should not create their own personal information subject accounts. Parents and guardians should also take appropriate precautions to protect children, including supervising their use of this app.
5.2 Although local laws and customs have different definitions of children, we treat anyone under the age of 14 as a child. For the collection of children's personal information with parental consent, we will only use or publicly disclose this information when permitted by law, the parent or guardian's explicit consent, or is necessary to protect the child.
6.1 Our privacy statement may change. Without your explicit consent, we will not reduce your rights in accordance with this privacy statement.
6.2 For major changes, we will also provide more noticeable notifications (including website announcements, pop-up prompts, etc.). The major changes referred to in this statement include but are not limited to:
7.1 If you have any questions, comments or suggestions about this privacy statement, please contact us via the following email address: suggest@kingsentime.com to us, we will reply as soon as possible.
7.2 If you are not satisfied with our response, especially when our personal information processing behavior harms your legal rights, you can also file a lawsuit with a competent people’s court, or lodge a complaint with an industry self-regulatory association or relevant government management agency Wait for external channels to resolve. You can also ask us for information about relevant complaint channels that may apply.
8.1 This application, in conjunction with eye mask devices, can perform music playback function. The application uses audio_service SDK for background music playback, and there will be a certain frequency to send broadcasts through the system to wake up the application from starting. Or associated startup behavior, which is necessary to realize this function and service.